1. Information We Collect

We may collect the following types of information:
    •    Personal Information: Your name, email address, phone number, physical address, and any details you provide when requesting a quote, scheduling a service, or contacting us.
    •    Payment Information: When you pay for services, we collect necessary payment details through secure third-party payment processors (we do not store credit card numbers).
    •    Automatically Collected Information: We may collect data such as your IP address, browser type, and site usage through cookies or analytics tools to improve our website and user experience. 

2. How We Use Your Information

We use your information to:
    •    Provide, schedule, and confirm cleaning services;
    •    Respond to inquiries and provide customer support;
    •    Send appointment reminders, updates, or promotional offers (only if you’ve opted in);
    •    Improve our website, services, and communication;
    •    Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share your information only with:
    •    Trusted service providers (e.g., payment processors or email platforms);
    •    Law enforcement or authorities, if required by law.

All third parties are required to handle your data securely and use it only for legitimate business purposes.

4. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to track usage and performance.
You can disable cookies in your browser settings if you prefer.

5. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
However, please note that no method of online transmission or storage is 100% secure.

6. Your Rights

You have the right to:
    •    Access or update your personal information;
    •    Request deletion of your data;
    •    Opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: sacsparkcleaning@gmail.com
📞 Phone: +1(916)579-4684

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